1992-2023: Thirty-one years in practice, helping New Mexicans resolve conflicts and make better decisions together!
Welcome! My name is Philip Crump. I am a professional mediator. This means that mediation (and the related process of group facilitation) is my work and career; it is not a side-job. I am neither an attorney nor a psychologist. Since I embarked on this path in 1992, I have received training and experience in diverse areas--divorce and child custody, workplace and employment, disability and special education, construction and business, to name a few.
In my years of professional practice, I have come to know that when people take the opportunity to sit together in private with a neutral third party and openly exchange their perspectives--their hopes and fears--such that they can really understand one another, they can resolve their differences and create a better future for themselves.
ARE YOU involved
in a difficult situation... • that continues, despite your best efforts? • that drains your spirit, resources,
energy? • that you want resolved quickly, with
CAN reach a complete, cooperative and constructive resolution—
through mediation with
a skilled and experienced mediator.
Now conducting online mediation through Google Meet! Contact me to schedule a free introduction and consultation
IS MEDIATION? Mediation
is a confidential, voluntary and informal process in which people make their own agreements with the assistance of
a third person. Mediation is a
way for people to make their own creative and fair decisions together
regarding their disputed issues.
When you want cost-effective and low-impact decision-making, you can use the assistance of a neutral mediator, who
doesn’t take sides or have a stake in the outcome of those decisions.
Mediating parties have all the decision-making power; they lose
this power in arbitration or litigation. There is no third party (judge or
arbitrator) telling anybody what to do.
Mediators help each
person express perspectives and needs in ways that others may hear and
understand. When people really understand what each other's issues or needs
are, they usually are more able to respond positively to those needs.
I can help people distinguish their positions
(what they want) from their needs and interests (why
they want them); disputing parties often disagree about the positions each one
takes, but they can usually understand the needs and interests.
I am strongly committed to creating safe spaces in which
people problem-solve together to make effective mutual decisions.
My commitment: * To move people confronting a difficult situation along a common path toward mutual, lasting resolution of their issues, * So that they experience relief, renewed personal strength, and increased capacity to work together comfortably, * Thereby best serving themselves and those that they influence.
Mediation works: § You remain in control—in
a confidential, informal and flexible process at your pace § You get more of what you need—resolution of the important issues, big and small § Mediation is more affordable—and
often faster than other ways of settling disputes § Mediation is positive—“win-win”
means focus on getting everyone’s needs met
§ Mediation inspires creativity—freedom to explore options collaboratively, safely § Mediation encourages hope—open doors to formerly unseen possibilities §
is goal-oriented—to your own fair, complete, durable resolution
WHAT IS MY APPROACH?
For me, mediation focuses on how people want things to be in the future (what
they can influence) rather than on the past (what they can't
change). It is about creating a positive future rather than remaining stuck in
pain, blame and retribution. Recognizing that actions in the past may have
impact, however, the mediator can help people say what they need in order to
move beyond past events.
I do not practice
I do not tell parties what they should
do or force them to accept a particular decision or outcome. Clarifying
questions help reduce the misunderstanding so often a part of conflicts. I can
help brainstorm possible approaches to resolution. Cooperative problem solving
replaces personal assumptions. I do have a responsibility to help people
“reality test” proposals for resolution they may bring forward, including the
consequences for not accepting a less-than-perfect outcome.
Mediate, don't Litigate! Avoid the expense and trauma of judical processes. Use a confidential and collaborative process that preserves civiity and respect.
WHAT DOES IT COST? In
general, because there are no extensive fees for preparation, documentation,
discovery, filing of motions or other activities associated with legal actions,
the cost of a mediated resolution is often much less than settlement via
In addition, the emotional cost tends to be much lower, since
mediation provides a safe means of addressing relationship concerns as well as
facilitating settlement of the specific issues. The costs and conditions are
outlined in an Agreement to Mediate
signed by everyone present at the session. Sessions usually run an hour and a
half to two hours.
PHILIP CRUMP, PROFESSIONAL MEDIATOR My clients know
me for my skill, integrity, empathy and calm professionalism. Since 1992, I
have helped many people find effective and peaceful ways to reach mutual positive resolution of their issues. Through my own
varied life experience, I understand diverse perspectives and issues. I can help you be your best, even in
A New Mexico
resident since 1969 and a Santa Fe resident since 1989, my work history
includes Peace Corps (India), extensive construction experience and public
school teaching. My mediation practice embraces many areas of resolution, including:
divorce, child custody and family issues • workplace and EEOC conflict (with individuals and groups) • construction and business conflicts • organization issues • facilitation of public and private meetings
The diversity of my extensive professional training illustrates the
importance for me continually to hone my skills and perspectives through ongoing
professional development. This is one of the ways in which I provide the
highest level of competence to my clients. See my Resume here:
My promise: Tell me your positive goals for resolution. I will help you get there.